Frequently asked questions
Below is a list of questions and answers covering many topics, including account, payment, online order, and delivery ,About installation and software upgrade.
BISS key Insertion
▹ Open scrambled channel
▹ Full screen Mode
▹ Press Blue(Biss)Button
▹ Insert “BISS” by pressing red button
▹ Save
▹ Open scrambled channel
▹ Press Blue (Biss)button
▹ Go to Menu
▹ Press 8888
▹ Add BISS
▹ Upgrade STB software
▹ Open scrambled channel
▹ Press OK (Channel List Mode)
▹ Press blue button
▹ Go to odd
▹ Add BISS on by the board only
▹ Finally save & Restart STB
▹ Open any channel
▹ Press 9339
▹ Select SSSP(Twin)
▹ Press red button & Add BISS
▹ Save
▹ Go to Menu
▹ Conditional access
▹ CA setting ▹Key Edit
▹ Press greeb button (Add BISS)
▹ Save
Ordering
First make sure that the product you wish to purchase will fit into the available space in your home. Then select the product and click the Add to Cart button. Then open your shopping cart by clicking the cart icon in the main navigation bar, and follow the instructions for checkout. Upon completing checkout, you will receive an email confirming the order.
sebirsat is very serious about the security of your information, and we take steps to provide a level of security appropriate to the sensitivity of the information we collect. We have implemented physical, technical and administrative security practices and safeguards reasonably designed to protect your Personal Data from unauthorized access and disclosure.
Order cancelation is available within the order status screen in the Sebirsat portal. Orders are usually eligible for cancelation for a short period (often as little as 20 minutes) after they are placed. Once the order enters processing, the online order cancelation link is not available. On rare occasions, the order may still be cancelable by calling Sebirsat Order Support.